FAQ’S

Common Questions About Our In-Home Assistance

SAIVA offers a range of home healthcare services, including assistance with daily tasks (bathing, grooming, companionship), housekeeping (meal preparation, laundry, light cleaning), and specialized care such as Alzheimer's, hospice, and wound care.

How is SAIVA unique?

At SAIVA, we go beyond basic care. We provide care with warmth and compassion, ensuring that every client feels supported both physically and emotionally. Additionally, our 24/7 helpline offers extra services beyond daily home care tasks, ensuring your loved ones have access to comprehensive support whenever they need it.

Are you licensed and insured for home care professionals?

Yes, SAIVA is fully licensed and insured. We only employ qualified, experienced home care professionals who are committed to delivering compassionate and trustworthy care to our clients, ensuring peace of mind for you and your family.

What are the minimum hours for service?

Our service hours are flexible and tailored to meet your needs. We recommend calling us to discuss your specific requirements, and we will work with you to create a personalized care schedule.

How do I access SAIVA’s 24/7 helpline?

You can reach our 24/7 helpline at (604)-750-9311. This helpline is your lifeline to comprehensive care and support, offering extra services to ensure your loved ones receive care whenever they need it.

Are the first 4 hours of service really free?

Yes! We offer the first 4 hours of care for free as part of our commitment to providing high-quality, compassionate service. This offer allows you to experience our care before committing to a longer-term plan. (T&C Appplied)